Delivery
Shipping time is 5 - 10 business days depending on the delivery destination.
Returns
We understand that after purchasing you may realise the item doesn’t fit and you require a refund or exchange. If this is the case, all we ask is you adhere to the following requirements:
- The item is returned within 14 days from the date of purchase.
- The item must be returned unworn and in its original packaging.
- All returns are at the customers own cost. The return address diffres from country to country, check your packingslip/packaging. If you have any questions, send us an email.
- Please provide us with a copy of your original invoice as proof of purchase.
- We reserve the right to charge a 20% restocking fee on items returned.
- Once we receive the item back, your refund will be processed within 14 days.
Please note: All returns are at the customers own cost and all items will incur a 20% restocking fee.
Privacy
Burdo respects your privacy and your data. Burdo will not use or track your data in anyway other than what is necessary to operate this site/business. To be absolutely honest, I have very little idea what data is being collected by this site and its third parties. I will be looking into this stuff more soon, and when I do, I will update this section of the INFO page of store.burdo.me
However, before I do that, let me inform you of my intention regarding privacy. I will be exploring ways that I can decouple this site from collecting your data. I mean, I am told by 'people' that if I use analytics i.e. google analytics, I will gain insights to how to better market my site, my product and myself. This might be true. Whole industries seem to believe it to be true. But I want to try and treat you, my patrons and random internet friends, the same as I’d like to be. I want my privacy online (and offline) respected. So to this end, I'd like to explore what I can do to respect your privacy.
let's see what the future holds.